I was just hung up on by the owner of Gage County Equipment. I had purchased a CASE skid loader 1840 from a family friend who knows nothing about heavy machinery (the machine was left with them) and wanted to make sure it was in good running condition before having it shipped from NE to IA as shipping was $600 as this is the only case dealership in the area. So they picked it up and took it to their shop and were in contact with me regularly on the phone about the problems they were fixing. I told them I wanted it ready to work when they were done with it and to fix anything they found broken. They called to check a couple times that I did in fact want things fixed on it and I told them to fix everything every call and emphasized I needed it in working order when it arrived. So it came yesterday and the hauler points to the trailer and says "You might want to look at this". It was a large puddle of hydraulic fluid sitting below the skid. I then helped him unload it and we could see right away that when the bucket moved hydraulic fluid was coming out of a hose at a fairly good rate. So I called Gage county and asked them about it and got different answers from every staff member I talked to. The mechanic himself said he he didn't see any fluid leaking. Then the owner of the store of the store gets on the phone and tells me that I had told them not to fix it. All of this after I had said over and over "I need it in working condition when it arrives". Sure, the fix may be cheap but the cost for me to move it to a place where it can be fixed will be hundreds of dollars again. This company does horrible work and then lies to your face about the specifics as if you don't remember what you yourself asked them to do. They don't track labor by task on the receipt either. There is no way they spend $600 labor changing fuel, changing battery, 2 cores 2 ball joints and shocks for the hand controls. This company will rip you off and then hang up on you when you call to confront them about it.