i've been going to RBK Pediatrics for 23 years....2 offices, commack and bayshore (i go to commack) very busy practice but open 365 days a year and never a "covering doctor" from an outside practice. and they have electronic records...no paperwork and my prescriptions are sent electronically to my pharmacy and are ready when i get there! again, though, they are very busy, but to me they are worth the wait