The phrase "Illegal and questionable business practices" comes to mind when I think back on our experience. The overall atmosphere provided by the employees was abysmal. Both myself and my fianc had nothing but problems when visiting this store. Instead of making our experience one worth remembering, they gave us one we will never forget. Rather than giving a full list of their failures I will simply list the highlights of our experience. 1. Extremely rude staff - both exchanges with customers and other employees. 2. Inaccurate information - every time we double checked information we were given it had changed. 3. Unauthorized credit card charges - they went outside the guide lines of their contract and without phone call or authorization charged a card used for a deposit for more money. 4. Measured tuxes wrong - Nearly every tux had been measure wrong in multiple dimensions. 5. Refused to accept responsibility - Rather than apologizing they argued at every mistake they had made.