When I walked into this business this morning I felt as though I walked into a war zone. The owner/manager was screaming at someone in a loud and violent tone. He did not stop as i entered and made me wait till he was finished screaming. I told him that was rude to do in front of customers. I was then told BYE BYE. I KNOW THAT FRANCHISE RULES ARE NOT IN FAVOR OF THAT KIND OF BEHAVIOR FOR IT PUTS A BLACK MARK NOT ONLY ON THAT STORE BUT THE COMPANY AS WELL. I DO NOT WISH TO START MY DAY HEARING SOMEONE SCREAMING AND BERATING SOMEONE. IT AFFECTS MY MENTAL STATE AS WELL. BEING A MANAGER I KNOW IT CAN BE DONE(PUTTING YOUR FRUSTRATION ASIDE IN FRONT OF CUSTOMERS)THAT IS. EVERY DISCOUNT ZONE WILL SUFFER THE WRATH THAT WAS PUT ONTO ME. AS I NORMALLY SEEK OUT DISCOUNT ZONE'S IN MY TRAVELS; DISCOUNT ZONE WILL NEVER HAVE THE OPPORTUNITY TO DISREGARD ME AS A CUSTOMER. THIS OWNER/MANAGER NEEDS ANGER MANAGEMENT CLASSES. PLEASE GET HIM SOME. ALSO HE NEEDS A CLASS IN PROFESSIONALISM. THIS IS THE USA WE ARE OPEN AND FRIENDLY TO ALL WHOM COME OUR WAY; IF NOT HE WOULD NOT HAVE THE GREAT OPPORTUNITY THAT HE IS SQUANDERING AWAY. I WOULD NOT RECOMMEND ANYONE EVER GOING TO DISCOUNT ZONE ON OLD JEFFERSON HWY.