I purchased a contract to repair problemS on my PC last September
I believed Geeks would inspect and catch SOME errors and repair them. I soon started finding problems. I brought the PC back around a month ago to have the Geeks fix a problem I could not repair. Since then I found 5 or 6 problems. I have spent many HOURS trying to get my PC working. I believe the Geeks are good at their jobs. I believe they lack the initiative to do a little more. Your store is pretty big, nationwide, meaning BB faces a Hugh amount of competition. Many years ago my mother told me (after my chore was completed, I though ! ] ; "lazy people have to work the hardest."
It took me many years before I bought in to Mother's words. It takes just a little while longer to do a GOOD. I can look back over the years and saw all the trophies that were hers. Get your young men to start making trophies. It will bless your soul.