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New Castle Roofing Co

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Roofing Contractors

115 Avon Point Ave, Avon Lake, OH 44012


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great job

Very pleased with their services.

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Very Unprofessional

I called to receive an estimate and asked for a ball park estimate, after giving the exact measurements and details because I had received other estimates. The salesman told me, "I have a car in the driveway how much do you want to give me for it because thats how much your information has helped me." When I gave the same info to other companies, they were able to give me a ball park estimate. I would not deal with anyone who is so rude to their potential customers! And I could have given him a price knowing the year, make, model, and condition. (just so he knows lol)

claimed iconBusiness Response03/25/2009

Mr. Cassell, Thank you for taking to time to bring this to our attention. I apologize if you were offended by one of our representatives during your attempt to receive roofing information from us. We always strive to provide our customers with exceptional customer service. We provide accurate free estimates for work to anyone who is willing to provide us with information such as name, phone numbers and address. This prevents our competitors from shopping our pricing. Again, I apologize for the inconvenience. Dan Smith, Owner

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