My grandbaby had an appointment at 11:30 and we did not get out until 2:00. At 1:00 she was finally in the chair. Now she is only 18months old so you can just imagine what that was like after all this time. It took the dentist less than 15 minutes to brush her teeth and put a coating on her teeth. Unbelieveable. First appointment to the dentist a very bad experience!!!! I wasn't the only upset parent that day. I would not tell my friends about the smile center. I will not go back!!!!