I love this place. Great staff. Been going there for over four years and NEVER a bad experience

Usually, I would steer clear of these corporate run 'haircut' places but I've been going here for about 4 years now and they are incredible.

I waited for about 25 minutes. No big deal. I tell the young lady what I want, long layers, trim one inch off the bottom. The first cut she makes looks about 4 inches . I cringe and I say something but it's too late. She was unable to end out my hair so it looks very lopsided and choppy. People, I have a full head of thick wavy hair. She cut so much of it looks like my hair is thinning out. I've been crying for days. Do not go here if you love your hair. How do these people get jobs?e., A local favorite, or highly recommended because