i.e., I'd give ZERO stars if I could. I couldn't speak to a person to try and schedule an appointment. Instead I had to go through a process of signing up online and then receiving emails which went to my junk folder.... Luckily I checked and they had emailed me a time, I confirmed. Then a couple days later they emailed me a later time (which is honestly super annoying. I confirmed and planned my schedule on what you initially offered and now you're changing up on me? Rude.) I again confirmed. When they arrived early I was out walking my dog and told them I was walking back and would be there within less than 7 minutes, which they replied with "We can't wait for you, we have other customers." Mind you they had called me to ask me how to get into the gated community so it's not like they were parked and ready to go.. Overall rude and terrible customer service. I called to reschedule and they instead called me to ask for more money. I purchased a $50 living social deal for this and I have yet to be refunded to have my appointment re-scheduled. Horrible, lazy, and rude company. Go else where and find a decent, customer oriented company. After all this is your home, do you want people that don't give two hoots in it?A local favorite, or highly recommended because

Great job Pet stained, very light colored carpet. Stains are completely gone. Showed up on time and very professional.

i.e., A locaGreat, thorough, very professional cleaning! We had all our house carpets cleaned yesterday. We were very impressed with Krystal's expertise, neatness and diligence! All our carpets look like new again. We ended up paying more than expected from Amazon's "deal of the day" because we didn't read the fine print about room size covered, but Krystal was fair about explaining everything. She did not pressure us to purchase anything over the Amazon deal, but we're glad we did! We highly recommend Got Carpets! P & M in DeKalb County l favorite, or highly recommended because

without any prior knowlege of this business so I was a bit anxious about what to expect. Within moments of arriving Krystle Griggie and her partner Terrance had shown themselves to be kind, courteous, professional and patient in explaining the services and carrying out their tasks in a trustworthy manner. They had great customer service skills and equally importantly my carpets were spotless when they finished: I will continue to use their services. I highly recommend

Very thoughtful! Oxy did a great job and were very thoughtful about our furniture, family and finances! Highly recommended.

For someone very picky, I'm VERY pleased! Great value and our carpets look fantastic again. We will have them back to do the berber. Awesome job!steph

Nice Carpet Cleaner This was my first time using Metro Carpet. My carpet looked clean and were dry in 1 hr. Thanks!!!!

Very Clean! OXY Carpet Cleaners were quick and very efficient. The price is rather competitive as well. We will use them again!

Very Clean! Oxy Carpet Cleaners were quick and very efficient. The price is rather competitive as well. We will use them again!

Did a great job; on time; fast; very quick drying Oxymagic did a terrific job and I would highly recommend them. I've used other carpet cleaners before and am happier with Oxy than the other companies. There are no big hoses, they use very little water and the carpets dry extremely quickly. They did the pet treatment for me and the spots are completely invisible.

Good Job The company called to let us know they were on the way and they were on time. Did a professional job. They told us what they were doing and gave instruction on how to get back to them if we had a problem and wanted all feedback on the job. Nice and friendly. I will use them again.

Excellent Job! Carpets look new! Steve came out and did an excellent job. His attention to detail was very refreshing. Most companies are in such a hurry, they fail to do there job with pride. I would highly recommend Atlanta Oxy and will be using them in the future.

Fast, professional, on time and let you what is possible and isn't. Great followup too. Highly recommend.

I had stains, even an industrial ink spill that no one could remove. Nyall not only got that out, he made my carpets look like new.

Professional, like new and dry in minutes You can't get a cleaner carpet than this unless you buy a new one.

Saved me thousands of dollars Steven at Atlanta Oxy truly worked his magic my carpet looks brand new. He worked diligently to get up all the pet stains and truly saved me carpet replacement costs. This was my last ditch effort- if this didn't at least make it a little better, I was ready to bite the "replacement" bullet. But he surprised me with a carpet that looks as good as new!!! Thank you Steven....

Great Service and Very Professional I decided to try Atlanta Oxy after seeing the favorable reviews on Kudzu and I'm glad I did. Steve was my technician and he was very professional. He took his time doing the job and provided me with great tips on how to maintain the carpet. Great service and I would use them again.

Oxy is very worth the money. Not using harmful chemicals that leave lasting fumes is very important to our family. We have requested the same technician time and again. He is honest and caring.