When we began helping our 19 year old daughter shop for a used car, my husband steered her away from several cars available through private sellers and unknown dealers and insisted she buy from a well known dealer with a good reputation. So glad he did! We test drove our daughters "dream car" at Jim Ellis Audi and all seemed great. But, about 30 miles into her trip home with her "new" car. She noticed the brakes were grinding. By the next day several other problems appeared. We called our sales person, Matt. He got back to us quickly, vowing to make things right and offering a loaner car for our daughter in the meantime. I'm so glad that we were dealing with an ethical company that stands behind its strong reputation. My husband and I bought our very first new car at a Jim Ellis dealership over 20 years ago, and we're so pleased that we went back to Jim Ellis for our daughter. They stand behind what they sell!

When we began helping our 19 year old daughter shop for a used car, my husband steered her away from several cars available through private sellers and unknown dealers and insisted she buy from a well known dealer with a good reputation. So glad he did! We test drove our daughters "dream car" at Jim Ellis Audi and all seemed great. But, about 30 miles into her trip home with her "new" car. She noticed the brakes were grinding. By the next day several other problems appeared. We called our sales person, Matt. He got back to us quickly, vowing to make things right and offering a loaner car for our daughter in the meantime. I'm so glad that we were dealing with an ethical company that stands behind its strong reputation. My husband and I bought our very first new car at a Jim Ellis dealership over 20 years ago, and we're so pleased that we went back to Jim Ellis for our daughter. They stand behind what they sell!

Hi just look in ur loaner cars for a Miami heat SnapBack w/heat in red

I've been buying Chevys from Jim Ellis for years. Their prices and service have always been top-notch with rare glitches. Even when there were problems, they took care of them. The service department's prices are very competitive.

Jim Ellis Audi of Atlanta will impress you the moment you are greeted. The dealership has a quiant cafe with drinks and snacks, surrounded by free wireless internet and friendly employees. These guys take care of you, and treat with you professional and knowledgeable respect. See Jorge, Reggie and Mike for the royal treatment!

"I want to commend your representative Chris Lee, I've been lucky to get this rep when I have performed services to my car in the past, i mentioned this before, but everytime i go i hope to get Chris to handle my service. As always he went above and beyond and I really appreciate it. --Alvaro Valverde"

"I was very impressed with the staff. You have a well-oiled machine running the dealership. I think you are very blessed to have your staff and can only hope that they know you appreciate them. I would not deal with any other dealership. P.S. Loved the commercial during the Super Bowl!--Michelle Tucker"

Give Masud and Jorge a raise! They've been great throughout the whole process of buying my second Audi from Jim Ellis Audi of Atlanta. After sales support is phenomenal! Buying a car couldn't be any easier!

"First, I would like to say having owned and operated a pre-owned luxury car dealership and serving as general manager for another dealership, Jim Ellis' service was amazing. From the moment I arrived at the dealership, I was was greeted and immediately offered help. I was shown the car by Daniel, who by the way is extremely knowledgeable and personable, and taken on a test drive. He did an amazing job to be so young. After being turned over to Jorge, well, need I say more. Jorge handled every concern and need that I had in the most professional manner I've seen. He went out of his way to make sure I was completely satisfied, much like I did when I owned my dealership. I appreciate the kind of professionalism and personal attention I received at Jim Ellis. Together, Jorge and Masud worked with me, even giving me a little extra time to make my decision on my Audi A7. They made a great team and I cannot say enough about Jorge Galvez and his abilities as a sales professional, having

"Every time I have gone to Jim Ellis, whether it be for service or car purchase, I have been treated with the utmost respect and have always been satisfied. My only recommendation would be to continue what you're doing! Thank you again for your continued excellent customer service. --Chris Earnest"

Service was awesome. Mr Amin greeted me at the door - knew who I was, what I needed done, and got to it immediately. The gentlemen who helped me with the loaner vehicle was also extremely helpful and quick. I really appreciated the speed and attention to detail such as being asked if I would prefer to be contacted via text or phone and the specific questions about what work was being done. Following up with what was promised is very important, Mr Amin contacted me exactly when he said he would to update me on the service. I owned a BMW before this Q5 and thought that their service experience was great and would be tough to beat - however, your people did.--Patrick H

First and foremost, thank you for a great experience. I had visited about a month prior and had a disappointing experience with a sales representative. At breakfast with a colleague I was expressing my frustration with car dealership sales staff and particularly the experience I had at Jiim Ellis Audi. She loves your dealership and stated give it another try because I had not met Erica. Well, she was correct! Erica made all the difference. My experience was exceptional! If not for her, I would not have met all the other wonderful folks such as Luca, Tracy, Diane and Ken( to name a few) that provide great service and added to my overall fun, unpressured, easygoing experience. Thank you for taking care of me and my family and for making us feel special by your Jim Ellis family!! -FG

"Gunter Reichert was in my wife's opinion, the most courteous, professional and straightforward person with whom she has worked in buying a new car. She had two car choices she liked, and Gunter made the difference in selling her on the Audi Q5."

I had an exceptional car-buying experience with Jim Ellis Audi. Jeremy McLean was very knowledgeable and helpful. He was not at all pushy or a typical "car salesman". He helped me to locate a car that met my specifications. He got me a good price without putting me through a negotiation roller coaster. He graciously picked me up from Carmax where I sold my car, and arranged a courtesy car for me while my new car was being transported. He took care of the financing administrative matters before I arrived to pick up my car which saved me a tremendous amount of time. He then patiently walked me through the technology features of my new car and provided me with valuable tips. Overall, I had a stress-free transaction with an affable and smart young man. During the process, another Audi dealership offered to match the deal Jim Ellis had offered me, but all things being equal, I gave the edge to Jim Ellis because of the excellent customer service I had received thus far from Jeremy. I would d

I felt the service I received and overall experience were first rate. Joey did a great job as a my sales rep. I hope the service after the purchase is as good as the service leading up to the purchase. --Edward Golden

Service Adviser Ken Stamps was outstanding as usual, and is the main reason I keep returning to Jim Ellis Audi of Atlanta for service (even though your dealership is 50 miles away and not the closest dealership to me). Ken is professional, courteous, and treats customers with respect. He always explains service actions in a way that any layperson can understand, and is extremely accommodating and flexible. I have very high service standards and Ken never fails to meet and exceed those on every visit. I will continue to bring both of my Audi's to Jim Ellis of Atlanta because of Ken, and will recommend my friends do the same as well. It's amazing what a single person can do to make such a positive customer service experience, but Ken has that effect on his customers and should be recognized for his ability to attract and retain business for your company. It is always a pleasure dealing with him on every service visit.

"I am employed in a sales position, so I know the value of providing excellent customer service. As a consumer I also know the distinction between top end and low end service. My rep at your store was exemplary in every facet of the job. Top shelf service through the entire sales process. I would happily do business with him in the future.--Todd Rohde"

"I love working with Chris. He has been able to help with several of the needs I have had with my car. What impressed me most was the level of communication I got about the pickup process - my car was ready but he was not going to be in the store that day - he made sure I knew what to do and that he would not be there - stellar communicator!!!--Jonathan Osborne"

Chris Lee is a great service adviser. He is very good at informing the customer during every step of the service procedure. I've been in the automotive business for over 10yrs and I take my personal Audi to Jim Ellis for all servicing. I am very leery when dealing with service departments and advisors. Chris Lee is one of best in the business! He has changed my viewpoint. I plan to continue to purchase vehicles and do service with Jim Ellis Audi Atlanta.

From Tracie Dean the GM, Erica Dailey in sales, to Chris Lee in service the whole staff are awesome to work with. They are always listening to customer feedback and taking customer service to the next level. We refer all of our friends to Jim Ellis Audi Atlanta.--Tony Stokes"