I was very pleased with the service Trarell provided on my computer. Honestly, I thought the computer was a goner...it must have nine lives, I swear! He did a great job. I picked my computer up only a day after I dropped it off. The bill was very reasonable and the computer works great. He was very professional and polite as well. I have no doubt in my mind that I'll use Five Star's services again should the need arise.