General Info

Based in Atlanta, Ga., DOW Networks is an international telecommunications company that serves business clients around the world. Its portfolio of services includes call origination/termination, SIP/IAX trunks, international toll free/local numbers, IP PBXs, hosted PBXs, hosted voicemail, IVR and other cloud telephony services. The firm specializes in delivering Voice over Internet Protocol (VoIP) call center solutions, including quality monitoring, call recording, workforce management and predictive dialing. DOW Networks, a certified Digium Solutions Provider, caters to contact centers, business process outsourcers (BPOs), hotels, resorts, small/mid-sized businesses (SMBs), large enterprises and multinational corporations. It has partnerships with Aheeva Technology Inc., Patton Electronics Co., QueueMetrics, Digium Inc. and Polycom Inc.