General Info

-Base in-home service rate: $75/hr plus cost of parts/hardware (if any). Keep in mind a large portion of repairs will take under an hour in-home, some simple tasks will take only minutes and cost you as little as $12. This rate also applies to simple network setups. - General off-site service and repair: $50/hr plus parts/hardware. - Virus/malware scans and removal w/ optimization: $25. Includes software and education to prevent and self-repair future infections. - File and system backup: $25 plus cost of media (i.e a few cents per CD/DVD, prices for USB flash drives vary with size). Setup of third-party services like Carbonite are available. - Large home network setup (extensive cabling, multiple systems) : $100 for the first 2 hours plus cost of parts/hardware. Base rate applies for any time over 2 hours. - Full system backup and restore (restore to factory state) & optimization: $100. Because this can take several hours on some systems full restores are usually done off-site. This includes cost of media. - Custom system builds: $100 plus cost of parts/hardware. Includes parts selection and system optimization once the project is completed. Heavy mods may incur additional fees. - Existing customers can receive phone, email or remote support at a discounted rate. - Discounted full-service, phone and email support available for purchased custom builds.