It was our first time to this store, looking for ballet shoes and tights for my daughter. I was extremely happy with the service we received. It was a Saturday and, although the store was bustling with people, the lady working (maybe the owner...not sure) helped everyone get started on what they were looking for. She made herself available for questions while still helping others. She was pleasant and seemed very knowledgeable about the items as well. I would definitely recommend this store and will shop there again myself. Great positive experience!