An associate at a local music store gave them such a high recommendation that I made a 130 mile trip to have my father's guitar appraised and was not disappointed. These guys are real pros and very pleasant to deal with. I've seen offers for online appraisals for thirty-five to fifty dollars but they charged me nothing. Personally, I have little use for a guitar but was still hugely impressed with their inventory displays. If you have need for a guitar or amp, it would be worthwhile to give them a look.