J&J is not able to open a vector file. Had to have our jpeg color divided up into sections to get shirt printed. Started the process at the end of July. It is now mid- September and Kirk says everyday that he is "working on it" and that it will be done tomorrow. When you say, "Tomorrow, right?" he says, "That's what I'm hoping for". Still no shirts. Today he acted irritated with me for calling and wanting to pick the shirts up (since he said they would be done today) and said, "I said I will call you as soon as the shirts are done", and then he hung up on me. Very unprofessional. Not a fast turn around as stated on here. Cheapest around, yes, but it is worth it to pay more.