Hello, my name is Heather I am the new groomer at Bark-n-Bean. I started as the new grooming manager in May 2012 and am making large strides to make your grooming experiences better as well as beautiful! If anyone has had a bad experience here in the past, I urge all of you to try us again and i will do everything in my power to make it worth it to you and your best friend! check out the pictures on out facebook or our newly revamped website to see the beautiful dogs we are sending home to step out in style! barknbean.com