Hsiao-Wen Lo is by far the most gifted therapist I have ever had the good fortune to work with. Along with large reserves of compassion and intelligence, she is blessed with remarkable patience. In my case, we chipped away at my irrational thoughts week by week during a process that was slow andvery gentle and quite satisfying. I expected nothing further; I was happy with my progress. But then, just at the right moment, she gave me an unexpected but transformative insight. Great athletes have uncanny timing and so does she. It is only in retrospect that I have been able to appreciate fully thequality of attention and empathy that she had been giving to our therapy all along.