General Info

Quality Telecommunications Services is a call center service bureau, operating 24-hours, seven-days a week, and is based in Anaheim, Calif. Established more than 30 years ago, it provides services through inbound and outbound technologies, including implementing telemarketing programs on a local and national level, handling overflow receptionist duties and call screening and appointment scheduling, order-taking and help desk response. The company offers sponsor-related marketing programs, order entry and web support, live online chat for customer service, and outbound verification. It also provides voice mail, fax mail, pager sales, alpha pager dispatch, Internet helpdesk, and e-mail and fax message delivery services. Quality Telecommunications Services is a member of the Association of Teleservices International.