John knows what he is doing with homebuilding. That is clear; he and his crew do good work. On the other hand, he does not provide customer service. These are some examples: driving up to the house and spitting out the side door, calling the birds perched on our house "little f****rs," picking fruit off of our tree and throwing it across the property, not calling me back when he said he would, giving us a date when he would come by to sign and get the check then changing it four different times over the course of a week and a half, giving us the date when work would begin then not showing up without giving a notification that the day had changed, threatening to pull the plug on the project as soon as I displayed dissatisfaction with how the communication was going, and alternating between being aggressive and being apologetic once we did choose to get our money back and go with someone else. Straight up, this business will do good work (which I am giving the benefit of the doubt on since they never got to the point of working on our house), but they'll put you through the ringer and make you uncomfortable all the way through.