I found a car listing on cars.com posted by Georgia Import Auto. The price was better than other listings, this dealership included a free CarFax report, and the quality of the car was quite good. At first I dealt with a somewhat apathetic salesperson, but there was no pressure, so I drove the car. I liked it, and I wanted my wife to see it also.

When I called back, I spoke to another salesperson, Denise. She had an entirely different attitude than the other woman; she was pleasant and helpful. My wife and I went back to drive the car, and we pointed out some flaws with the vehicle. I also wanted to have it checked out by an independent shop, and Denise allowed us a generous amount of time for this.

The report was good, and we negotiated a price that was fair. Since we had dealt with Denise after my initial contact, we were concerned that the previous salesperson would get commission on a sale in which she did not participate. We wanted Denise to get the commission, since she went out of her way in every respect to help us in every way she could. When we expressed this concern, Denise told us that this woman no longer worked there. This was a good indication that Georgia Import Auto is focused on customer satisfaction. They took care of problems with the car that they could within the agreed price, and we took delivery of the car.

With the exception of my first contact with Georgia Import Auto, everyone there was friendly, helpful, knowledgeable, and personable. Many thanks to Denise and the rest of the crew; I recommend them all wholeheartedly.