General Info

Since 1993, Person to Person Quality has been designing and managing high-quality, cost-effective mystery shopping programs for clients in a variety of industries. But we also provide a broader set of market research services to our clients. Our range of expertise this extends beyond mystery shopping to include the full array of services our clients want. Person to Person Quality is a division of ADI Compliance Consulting, Inc In addition to its Person to Person Quality services, ADI provides compliance expertise to banks, credit unions, and other financial institutions ; and ADI serves government agencies, financial institutions, and other organizations in the development and implementation of risk management programs. For more information on ADI's Compliance and Risk Management services, please click here. Our core competencies and experience set us apart from other mystery shopping firms. Working with a diverse client base, we don't view every client's situation through a mystery shopping lens. We listen to our clients talk about the problems they are trying to solve or the goals they are trying to achieve, and work with them to find the optimal solution. The solution may be a well-designed and targeted mystery shopping program, or it may require another approach altogether. Our objective is to meet our client's needs, not simply sell services.