I was excited to try F&F because they let their dogs out to potty every 2 hours, which I liked compared to PetSmart etc. However, I picked up my beautiful golden retriever and she had a TERRIBLE haircut. The signature long tassels on her legs and ears that I explicitly asked to be left on were completely cut off....I am heartbroken. She does not look good. Her ears have horizontal cuts all in them and I am overall extremely upset. I am also VERY disappointed in the groomer's customer service and respect for paying customers. Unfortunately, I will not be going back.

this is the only way I know how to reply. Ms. Kim B Im so sorry about that experience! was it said in an angry tone? is it possible that the groomer was doing a very delicate type of cut, like cutting around the ear leather and was saying it in a way like explaining why the dog had to relax? no sarcasm here, just trying to assess the situation so I can figure out what happened. Please call the shop anytime and let us know what happened. We appreciate your business and feedback and welcome suggestions on how to improve :)

I have used this place for years, but when I went to pick up my dog, I overheard one of the groomers say "I'm gonna rip your ear off if you be still!"...it wasn't my pet, but I will never risk taking her there again!!

Friendly staff did a great job with my dog!

My dog is usually very scared when going to the groomer. Brenda was great with Missy. The whole experience went well. We will go back!

BEST PLACE THERE IS FOR YOUR PETS