Well I'll name the good and the bad.

Good: music, couches, defiantly an interesting environment, free water with cups available to customer, fairly cheap menu, probably free wifi..

Bad: the milk and half and half container labels are hard to read, way too much talk from the staff, the black coffee is too hot(I drink black and when you order it black it shouldn't be something you have to wait to drink...), no chocolate syrup at the self-serve counter.

*these are my own observations as should not be solely seen as the perspective you will experience.

Outstanding fresh coffee, espresso drinks and the best "Triple Ginger" cookies on the planet!