When Dr. Noonan was there it was the best...I went there today with my son and his cat and unfortunately he had to be put to sleep, he was very ill and couldn't be helped.It was a horrible decision for him to make and we were both crying.When he finally decided it would be best so his cat would not suffer, they took the cat in and couldn't open the cabinet to get the supplies they needed.My son had to wait 35 minutes till someone came with the key and during this time my son was crying and agonizing over was this the right thing to do. It was horrible for him to have finally made a decision which was so hard for him to make, and then he had to wait to have it done. I would not go back there!