i.e., A local favorite, or highlyi am extreamly dissappointed in this company i thought u guys ran your bussiness interagarty i went to the location at stoneridge mall it was so unplesent let me explain! My daughter turened 5 i had her party at build a bear they said ur company was together with them so i thught cool so call stone ridge mall location and book for a party 2 weeks in advance so i talk to the lady and she saidshe will have baloons and tables with a table cloth that says happy birthday and then they ill give her a special birthday ice cream and she will have it ready for her when she walks up and she informed me that she will take care of all thoese thing! so the party gets there nothing set up then i ask the sale reprsented whats goiing on he said he FORGOT to set it up he ruined my daughters birthday suprise so i say ok what m i supposed to do with all these people? he says hold on let me set it up so we wait 20 mins for him to do that so the kids are getting ancy so i a