BEWARE OF THIS DEALER!! I came in on 10/02 to made a deal on a 10 Tundra with a 08 Acadia on trade. Adam and Sam did a great job on preparing a deal that was to my liking's and fit within my payment range. After a bottom line was agreed upon, I opted to provide my own financing through a credit union. So I was handed a signed buyers order to take to my credit union. I then opted to take the Tundra to my mechanic for an assessment. There were some concerns that were found that I brought to the attention of Drive Now to resolve before I completed purchase. Later that evening I was informed that the Owner William was not in agreement with the deal that his sales manager and associate approved and "signed" earlier that day, so he marked down my trade by $1000 and increased the price of his vehicle by $900 so "he could make some money on the deal". I personally spoke with the owner and expressed my concern in regards to an agreed upon signed buyers order, but he insisted he was not going to loose money on the deal. Going forward he then insisted that he still thought he was giving me to much for my trade and that I needed to take my vehicle to carmax to get it appraised. Seems weird that I have to take my vehicle somewhere else to get it appraised, which takes more time in my already busy schedule just because there is some doubt in not only "1" but "2" assessments given by Drive Now Auto Sales. I gave it a week to see if anything changed, but nothing but that same story to take my vehicle to carmax. I don't define this as a professional car buying experience and caution anyone that is going to consider shopping with them. Changing your mind after a signed deal is shady.

best personal service i ever experienced with my purchase!!