I was a walk in customer and Dana received me and did my hair cut. She patiently listened to my concerns, and the details of my desired cut that I found in a magazine. After reviewing the picture, and being informed about the curly nature of my hair, she gave me a custom cut. Her technique took longer, but the end result is INCREDIBLE!!!! She is a talented hairdresser, and I'm going to start going to her regularly. I have super curly hair, and have had bad experiences with haircuts. I've made an appointment to have her do my color, as this is her specialty, I can hardly wait. The owner was on the premises and was very warm and gracious. The atmosphere was a great get-away if you're looking for a place to have a warm tea, and comfortable personalities.