The people were very knowledgeable in automotive tech and I was very pleased with the efficiency of the work they do. Not only did they help with the Diagnosis of my car problems but are very eager to to get it fixed that same day! Granted I had to wait a day for the part to be ordered but my car is running great now. I plan on bringing my car back in the future and look forward to doing business with Sears again.

~V

Do NOT, under any circumstances, use Sears Auto Center to touch your vehicle.



We had brand new tires put on our SUV. As I pulled away after they finished, I heard a noise coming from the back of the vehicle, I stopped the car and got out to investigate. Not finding anything obviously amiss I got back in the car and started driving. Again I heard the noise and decided that something wasn't right and I turned around to take the car back to the service center. As I was pulling up in front of the store, the right rear tire FELL OFF! The service technician had failed to tighten the lug nuts on the right rear tire.



Their insurance is paying for the damages to my vehicle. But, despite dropping over $1K on new tires, the stores response was to reimburse me the install fee of $52. Talk about doing the absolute bare minimum for a customer. I will never use the Auto Center ever again and I strongly recommend you find another company to service your vehicle.